Electronic Record and Signature Disclosure

From time to time, Peoples Bank (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through the electronic service. Further, by the acceptance of this disclosure you consent to the use of electronic signatures. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to this Electronic Record and Signature Disclosure (ERSD), please confirm your agreement.
 

Getting Paper Copies

At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. You will have the ability to download and print any open or signed documents sent to you through the electronic service using the PDF and Print icons. You may also be emailed Portable Document Format (pdf) copies of all agreements you sign using the electronic service via software such as Adobe Acrobat Reader. After such time, if you wish for us to send you paper copies of any such documents from our office to you, you will be charged according to the schedule of fees if applicable. You may request delivery of such paper copies from us by following the procedure described below.
 

Withdrawing Your Consent

If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. However, you must inform us of your decision to receive future notices and disclosures in paper format and withdraw your consent to receive notices and disclosures electronically as described below.
 

Consequences of Changing Your Mind

If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we may need to first send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures. Further, you will no longer be able to use the electronic service to receive required notices and disclosures electronically from us or to electronically sign documents from us.
 

All Notices and Disclosures Will Be Sent to You Electronically

Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you through the electronic service all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph immediately above that describes the consequences of you electing not to receive delivery of the notices and disclosures electronically from us.
 

How to Contact Peoples Bank:

You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows: (1) e-mail us at onlineservices@peoplesbanknc.com, or (2) calling Peoples Bank at: (877) 802-1212, or (3) writing to: Peoples Bank, Customer Service Center, P O Box 467, Newton, NC 28658
 

To Advise Peoples Bank of Your New Email Address

To let us know of a change in your email address where we should send notices and disclosures electronically to you, you must send a secure message through online banking and in the body of such request you must state: your previous email address and your new email address. You may also call Peoples Bank at (877) 802-1212 to change your email address.

To Request Paper Copies from Peoples Bank

To request delivery from us of paper copies of the notices and disclosures previously provided by us to you electronically, you must send us an email to onlineservices@peoplesbanknc.com and in the body of such request you must state your email address, full name, mailing address, and telephone number. Paper copy fees will be billed at the time of request according to the schedule of fees if applicable.
 

To Withdraw Your Consent with Peoples Bank

To inform us that you no longer wish to receive future notices and disclosures in electronic format you may:

  • Decline to sign a document from within your signing session and make the selection to indicate you wish to withdraw your consent, or you may;
  • Send us an email to onlineservices@peoplesbanknc.com and in the body of such request you must state your email, full name, mailing address, and telephone number.
 

Required Hardware and Software

Use of the service requires a standards-compliant web-browser which supports the HTTPS protocol, HTML, and cookies. Viewing PDF documents requiring additional software such as Adobe Reader or similar (or Adobe Acrobat Reader or similar software might be required to view PDF files).
 

Acknowledging Your Access and Consent to Receive and Sign Documents Electronically

To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please confirm that you have read this ERSD, and (i) that you are able to print on paper or electronically save this ERSD for your future reference and access; or (ii) that you are able to email this ERSD to an email address where you will be able to print on paper or save it for your future reference and access.
 

By agreeing to the use of this service as described in this document, you confirm that:

  • You can access and read this Electronic Record and Signature Disclosure; and
  • You can print on paper this Electronic Record and Signature Disclosure, or save or send this Electronic Record and Signature Disclosure to a location where you can print it, for future reference and access; and
  • Until or unless you notify Peoples Bank as described above, you consent to receive exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you by Peoples Bank during the course of your relationship with Peoples Bank.
 

08/27/2024