Customer Service

The URL for our online banking platform has changed from to After logging into online banking, you will now see instead of in the address bar of your internet browser. For a better experience, please note the following tips:

Contact Us

Send us an email at for general questions. Email replies come from If using a spam blocker, you may need to add this address to receive our response. Please do not use email to send us confidential information such as account numbers, tax ID numbers or online banking login credentials.

Call our Customer Service Center at 828-466-1765 or toll-free 877-802-1212 for any of the following:
  • Issues that require immediate attention:
    • lost or stolen items like credit cards, debit cards or checks
    • identity theft
    • fraudulent transactions
  • Issues that involve sensitive information:
    • user names and passwords
    • account numbers and balances
    • transaction information
    • social security numbers
For Peoples Bank customers enrolled in online banking, please login and send us a secure message. Click on the Messages icon and click the New Message button.

24/7 Support

Online and Mobile Banking Support:

Debit Card Support:

Lost or Stolen ATM or Debit Card:

Credit Card Support or to Report a Lost or Stolen Credit Card:

Write to us:
Peoples Bank
PO Box 467
Newton, NC 28658

Routing Number:

Switching Banks

We’ve made it easy to switch your accounts to Peoples Bank. Once your new account is opened, get our easy-to-use switch kit and tell us about your bills and direct deposits. We’ll take care of the rest.

Download our switch kit

Bank Holidays

New Year’s Day (observed)
Monday, January 2, 2023

Martin Luther King, Jr. Day
Monday, January 16, 2023

Presidents’ Day
Monday, February 20, 2023

Memorial Day
Monday, May 29, 2023

Juneteenth National Independence Day
Monday, June 19, 2023

Independence Day
Tuesday, July 4, 2023

Labor Day
Monday, September 4, 2023

Columbus Day
Monday, October 9, 2023

Thanksgiving Day
Thursday, November 23, 2023

Christmas Day
Monday, December 25, 2023


If you have a question in your head that begs asking, check out our popular FAQs. If we haven't answered it yet, give us a call or stop in. 

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Refer a Friend

Get $50 for you and $50 for them when you REFER A FRIEND to open and use a new qualifying Peoples Bank checking account! Terms and conditions apply.

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