Customer Service | North Carolina Bank Support | Peoples Bank

Customer Service

Contact Us

While most questions and comments can be resolved through email, call us at 828-466-1765 or 877-802-1212 if any of the following situations apply:

Issues that require immediate attention such as: 
  • lost or stolen items like credit cards, debit cards or checks
  • identify theft
  • fraudulent transactions
Issues that involve sensitive information such as: 
  • user names and passwords
  • account numbers and balances
  • transaction information
  • social security numbers
Replies come from onlineservices@peoplesbanknc.com. If using a spam blocker, you may need to add this address to receive our response.
 
Are you a Peoples Bank customer and enrolled in Online Banking? If “yes,” please login to Online Banking and send us a secure message. Click on the Messages icon and click the New Message button.
 

Questions & Comments

Use this form to send us questions, comments and feedback. Your correspondence will be directed to the most appropriate person and answered within one business day. For faster service, call us at 828-466-1765 or 877-802-1212.
 
Please do not use this form to send us confidential information such as account numbers, tax ID numbers or online banking login credentials. To communicate this type of information, login to online banking and use the secure messaging function, or call our service center at 877-802-1212.

24/7 Support

Online and Mobile Banking Support:
877-802-1212

Debit Card Support:
877-802-1212

Lost or Stolen ATM or Debit Card:
800-523-4175

Write to us:
Peoples Bank
PO Box 467
Newton, NC 28658

Routing Number:
053104869

Switching Banks


We’ve made it easy to switch your accounts to Peoples Bank. Once your new account is opened, get our easy-to-use switch kit and tell us about your bills and direct deposits. We’ll take care of the rest.

Download our switch kit
 

Bank Holidays

New Years Day
Wednesday, January 1, 2020

Martin Luther King, Jr. Day
Monday, January 20, 2020

Presidents’ Day
Monday, February 17, 2020

Memorial Day
Monday, May 25, 2020

Labor Day
Monday, September 7, 2020

Columbus Day
Monday, October 12, 2020

Veterans Day
Wednesday, November 11, 2020

Thanksgiving Day
Thursday, November 26, 2020

Christmas
Friday, December 25, 2020

FAQs

If you have a question in your head that begs asking, check out our popular FAQs. If we haven't answered it yet, give us a call or stop in. 

Ask Us

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