Bill Pay Upgrades

What’s Changing

The updated bill pay experience will be for personal online banking only. At this time there will be no changes in mobile bill pay or small business bill pay.
 

Schedule

The migration is planned for Wednesday, April 23rd. For the first 30 days after migration, you will have the option to toggle between the new and old screens.
 

Migration Process

The migration is designed to be seamless and straightforward so you can continue paying bills without disruption:

• All existing billers and payment history will remain available
• Payments that are currently being processed or are scheduled for future payment will remain unchanged
• Autopay settings for eBills and recurring payments will remain in place

Online Bill Pay Features

• Add, View, and Edit Billers
• Make Single and Multiple Payments
• Activate, View, Pay, and Manage eBills
• Set Up Autopay for eBills and for Recurring Payments
• Add Reminders
• View and Manage Payment Activity
• View Biller Categories
• Add Groups, Assign Billers to Groups, and Manage Groups
• Send Payment Inquiries
• Download Activity Data*

*Note that formatting of the activity file download has changed. Users who import downloaded files into accounting software will need to review the column formatting to ensure data is imported properly.

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