Several fraudulent Facebook pages and posts have been reported recently that claim to help users login to their online banking. These sites are not authorized to collect customer login information. Peoples Bank will never call, email or text you and ask for your account number, login ID, password, social security number, birthdate, debit card number or PIN. We also do not contact customers over social media and request your personal information.
If you are ever contacted and asked for your personal or account information, do not respond. Always access online banking by going to our official website at https://peoplesbanknc.com.
If you suspect fraud, contact us right away. Call us at 877-802-1212, Monday-Friday, 8:00 am-6:00 pm.
Lost, stolen or compromised debit cards: call 800-523-4175, 24 hours a day, 7 days a week.
Online banking or mobile banking fraud: call 877-802-1212, 24 hours a day, 7 days a week.
Suspicious email: Peoples Bank will never ask you to provide personal information by email. If you believe you've received a phishing email, forward the message to firstname.lastname@example.org and delete from your system.
The more you know, the more protected you can be. Below are some resources to keep yourself informed about threats to your online banking security.
Protect Your Family By Protecting Your Digital Assets
New chip cards are for your protection
Malware: What to do if you have it and how to avoid it.
Protecting Yourself from SMiShing and Vishing
Read all online security stories on Peoples Voice