Instant Access to Your New Debit Card

Get Instant Access to Your New Debit Card

When you open a new Personal or Health Savings Account and order a new debit card, you will receive a text message (must be a valid mobile phone number) with a secure link and access code before your debit card arrives in the mail. This service lets you start using your card right away while you wait for your physical card.
 

What you can do with a digital card

A digital card allows you to:

  • Add your card to Apple Pay or Google Pay for purchases where digital wallets are accepted. Learn more about mobile digital wallets.
  • View your card details for online or phone purchases.
  • Set your card PIN before your physical card arrives.
 

Access your digital card

  1. Open the link in the text message you receive.
  2. Enter the requested verification information.
  3. Follow the prompts to securely access your card and add it to your digital wallet.
 

Important Information

  • The access code in your text message is valid for 15 minutes.
  • Digital card access is intended for new or replacement cards before the physical card is activated.
  • Once you activate your physical card, you should use card controls Online Banking or Mobile Banking to manage your card.

Phone with sample text message
You'll receive a secure text message with a link and access code after opening an eligible account or receiving a replacement debit card.

Phone with introduction web page
Tap Get Started to enter your authentication code and security token.

Phone with card and add to wallet buttons
Once authenticated, add your card to Apple Pay or Google Pay to start using it right away.

Frequently Asked Questions

 

Who is eligible?
Digital card access is available for eligible personal and HSA debit cards.

How long does digital access last?
Digital card access will expire after 30 days or when your physical card is activated, whichever comes first.

What if I didn't receive my text message?
Contact our Card Services Team at 877-805-2316. The mobile phone number on file must be able to receive text messages.

Can I use my digital card in stores?
Yes. Add your card to Apple Pay or Google Pay and use it anywhere those payment methods are accepted.

Can I use Samsung Pay?
Yes, you can add your new digital card to Samsung Pay wallet from our mobile banking app.

 

Need Help?

If you did not receive your text message, your access code is not working, or you need assistance accessing your digital card, please contact card services at 877-805-2316.